MedTrace Logo

Improving Charge Nurse Conflict Resolution Communication Using Artificial Intelligence

NCT05594394 · Status: COMPLETED · Type: OBSERVATIONAL · Enrollment: 35

Last updated 2026-03-24

No results posted yet for this study

Summary

Nurses are being challenged to provide increasingly complex care with more inexperienced nurses due to higher rates of retirement and registered nurse (RN) turnover in general.

High-performing charge nurses with excellent interpersonal, conflict management, communication, and leadership competencies are vital to achieving optimal outcomes. Implementing a charge nurse leadership development program focused on improving communication competencies in conflict management situations can support a healthy work environment.

Conditions

  • Conflict Resolution

Interventions

BEHAVIORAL

Orai: Master Public Speaking

Participants will access the Orai: Master Public Speaking (Sani, Dhamani, \& Gupta, 2020) platform with mobile and web-based applications. Communication skill-building moduleswill be assigned using exercises, case scenarios, and AI-assisted feedback debriefing through the Orai application. Participants will also complete case scenarios created with specific nursing conflict issues a charge nurse may encounter in an acute care facility. Upon completion of the competency development program, participants will complete the CMCSS to determine the effect on confidence levels and a brief survey (Appendix C) to assess the amicability of the program.

Sponsors & Collaborators

  • Methodist Health System

    lead OTHER

Principal Investigators

  • Laura Sweatt, MSN · Methodist Health System

Eligibility

Min Age
18 Years
Max Age
75 Years
Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2022-09-19
Primary Completion
2023-08-29
Completion
2023-08-29

Countries

  • United States

Study Locations

More Related Trials

Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT05594394 on ClinicalTrials.gov