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Encouraging Overdue Healthcare Appointment Scheduling Among Patients With Chronic Diseases

NCT05000619 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 21562

Last updated 2022-12-01

No results posted yet for this study

Summary

The goal of this study is to determine the most effective messages for encouraging patients with chronic conditions, who have not seen their doctor in at least one year, to return to the clinic. Study participants will receive postcards or letters encouraging them to make an appointment. Researchers will assess whether messages increase appointment scheduling (and attendance).

Conditions

  • Health Promotion
  • Prevention
  • Risk Reduction Behavior

Interventions

BEHAVIORAL

Outreach mailer

Postcard or letter

BEHAVIORAL

Humor/Salience

Funny cartoon

BEHAVIORAL

Doctor's authority

Letter from a doctor

BEHAVIORAL

Information

Information about benefits of the appointment

Sponsors & Collaborators

  • Geisinger Clinic

    lead OTHER

Principal Investigators

  • Amir Goren, PhD · Geisinger Clinic

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
DOUBLE
Model
PARALLEL

Eligibility

Min Age
18 Years
Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2021-07-12
Primary Completion
2021-08-26
Completion
2022-08-26

Countries

  • United States

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT05000619 on ClinicalTrials.gov