Effect of Varied Outreach Methods on Appointment Scheduling and Appointment Completion Using MyChart

NCT04994691 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 945

Last updated 2024-08-28

Study results available
· View outcomes & findings →

Summary

Our objective is to determine the effectiveness of varied outreach methods (e.g. standard versus tailored MyChart messaging) to children age 6-17 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling and appointment completion.

Conditions

  • Health Care Utilization

Interventions

OTHER

No Message

No messages are sent

OTHER

Standard message

2 MyChart reminders that child is overdue for well child check visit

OTHER

Tailored message

2 MyChart reminders that child is overdue for well child check visit with date of last WCC and age

Sponsors & Collaborators

  • Children's Hospital Medical Center, Cincinnati

    lead OTHER

Principal Investigators

  • William Brinkman, MD · Cincinnati Children's

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
TRIPLE
Model
PARALLEL

Eligibility

Min Age
6 Years
Max Age
17 Years
Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2021-07-30
Primary Completion
2021-10-07
Completion
2022-02-28

Countries

  • United States

Study Locations

More Related Trials

Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT04994691 on ClinicalTrials.gov