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CMSL Ambulatory Sensitive Condition Nudge

NCT06798389 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 3016

Last updated 2025-04-24

No results posted yet for this study

Summary

The project aims to evaluate a nurse-led intervention to reduce inappropriate emergency department (ED) use among adult patients seen at Geisinger's Community Medicine Service Line (CMSL) clinics. The intervention occurs immediately following an appointment where they received a diagnosis of an ambulatory sensitive condition (ASC). The evaluation will compare eligible patients with an ASC who were randomly assigned to receive follow-up outreach from a nurse (who was automatically prompted via the Epic electronic health record system to initiate outreach) with those who were randomly assigned to receive standard care. Analyses will be intent-to-treat. The primary outcome is ED use in the week following the appointment.

Conditions

  • Behavioral Intervention
  • Emergency Department Visits
  • Nurse Care Coordination

Interventions

BEHAVIORAL

Nurse Nudge

Nurses will be nudged to call the patients, which may increase the likelihood that the patient receives a post-appointment follow-up call.

Sponsors & Collaborators

  • Geisinger Clinic

    lead OTHER

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Model
PARALLEL

Eligibility

Min Age
18 Years
Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2025-01-06
Primary Completion
2025-04-01
Completion
2025-04-01

Countries

  • United States

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT06798389 on ClinicalTrials.gov