Improving Gap Closure Rates Using a Predictive Model
NCT04806984 · Status: COMPLETED · Type: OBSERVATIONAL · Enrollment: 34896
Last updated 2023-03-28
Summary
NYU Langone Health outreaches to patients to remind them to schedule their appointments by phone or MyChart message.The proposed study will test different outreach methods using a predictive risk model. The goal is to increase gap closure rate by the end of the year.
Conditions
- Communication
- Appointments and Schedules
Interventions
- OTHER
-
Participant outreach
Participants in the experimental arms will receive a call center phone call or MyChart message to remind them to schedule their appointments.
Sponsors & Collaborators
- lead OTHER
Principal Investigators
-
Leora Horwitz, MD · NYU Langone Health
Eligibility
- Min Age
- 3 Years
- Sex
- ALL
- Healthy Volunteers
- No
Timeline & Regulatory
- Start
- 2021-02-09
- Primary Completion
- 2022-02-27
- Completion
- 2022-02-27
Countries
- United States
Study Locations
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