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MyChart Proxy Outreach to Parents (MyPOP)

NCT05989308 · Status: RECRUITING · Phase: NA · Type: INTERVENTIONAL · Enrollment: 5200

Last updated 2026-02-13

No results posted yet for this study

Summary

The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are:

* will outreach via text or patient portal message result in more parents having access than usual care (which is in-office suggestions to get access).
* which mode - text or portal - will get more parents access. Participants will get a text message, or a portal message through their own patient portal, or no message. The investigators will check access to see which group has increased more during the study period.

Conditions

  • Health Technology

Interventions

BEHAVIORAL

Email

Email message sent to guardian with proxy information.

BEHAVIORAL

Text

Text message sent to guardian with proxy information.

BEHAVIORAL

Patient Portal Message

Patient portal message (MyChart) to guardian with proxy information.

Sponsors & Collaborators

  • Yale University

    lead OTHER

Principal Investigators

  • Ada Fenick, MD · Yale University

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Model
PARALLEL

Eligibility

Min Age
18 Years
Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2024-10-15
Primary Completion
2026-09-30
Completion
2026-09-30

Countries

  • United States

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT05989308 on ClinicalTrials.gov