UCLA Health Patient Health Maintenance With Interactive Text Reminder
NCT05791955 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 10751
Last updated 2025-07-02
Summary
This is a prospective randomized clinical trial evaluating how behaviorally-informed outreach text message reminders impact patient engagement with primary care. This prospective randomized control trial is being implemented in conjunction with UCLA Health's larger quality improvement initiative (the My Action Plan Quality Improvement Initiative) in order to improve primary care preventive measure completion rates.
Conditions
Interventions
- BEHAVIORAL
-
Reminder of preventive care measures
The investigators will send randomized participants an SMS reminder encouraging them to click the provided link and close their outstanding, overdue preventive care measures. The provided link will take them to their MyChart login page; after logging in, they would see their personalized My Action Plan Letter detailing their personalized, overdue preventive care measures.
- BEHAVIORAL
-
Acknowledgement of personal responsibility
The message will contain a request for the participant to take personal responsibility for their health by either clicking on the link to make an appointment or replying "noted" to the text message.
- BEHAVIORAL
-
Planning prompt
The message will prompt people to either click on the link to make an appointment now or text back when they plan to close their health gap
Sponsors & Collaborators
-
University of California, Los Angeles
lead OTHER
Study Design
- Allocation
- RANDOMIZED
- Purpose
- HEALTH_SERVICES_RESEARCH
- Masking
- DOUBLE
- Model
- PARALLEL
Eligibility
- Min Age
- 18 Years
- Sex
- ALL
- Healthy Volunteers
- No
Timeline & Regulatory
- Start
- 2023-05-23
- Primary Completion
- 2024-04-20
- Completion
- 2024-06-30
Countries
- United States
Study Locations
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