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Digital Versus Traditional Booking System for Clinical Appointments

NCT05270070 · Status: COMPLETED · Type: OBSERVATIONAL · Enrollment: 61

Last updated 2022-03-08

No results posted yet for this study

Summary

In the Canadian Forces Health Services Ottawa clinical administrative resources are currently constrained, directly impacting workflow and patient care. Given the nature of the current EMR and digital health infrastructure, DBS is not currently being employed. Therefore, investigators sought to determine the relative benefit of using an online booking system when compared to TB. To the investigator's knowledge, validation of this type has not been conducted in this setting.

Conditions

  • Health Informatics

Interventions

OTHER

Appointment booking system

Patients were sent an email to book an appointment using the telephone/email versus a online booking system.

Sponsors & Collaborators

  • Canadian Department of National Defense

    collaborator OTHER_GOV

  • Canadian Forces Health Services Centre Ottawa

    lead OTHER

Principal Investigators

  • Gaurav Gupta, MD · Canadian Forces Health Services Centre

Eligibility

Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2021-10-01
Primary Completion
2022-01-01
Completion
2022-02-01

Countries

  • Canada

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT05270070 on ClinicalTrials.gov