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Video-instructed First Aid in Emergency Medical Call Centers

NCT05121649 · Status: COMPLETED · Type: OBSERVATIONAL · Enrollment: 174

Last updated 2023-11-01

No results posted yet for this study

Summary

Video streaming as an additional tool to telephone was introduced in some Norwegian emergency medical call centers during the spring of 2020. This allows the dispatchers to communicate with the caller through video streaming during emergency calls. Some studies are conducted on this use of video streaming, but further research is needed.

In this study, the investigators have chosen to focus on potential effect from video streaming on bystander first aid for injured patients. The investigators have knowledge from preliminary results that dispatchers often find video streaming useful in emergency calls regarding injuries.

This study will investigate whether the use of video streaming might have an effect on the recognition rate by dispatchers on the need for bystander first aid for injured patients. In addition, the investigators will investigate whether video-instructions from dispatcher can improve bystander first aid quality.

The investigators will be using data collected by ambulance personnel including patients with injuries, as well as data from EMCC journals and audio logs.

Conditions

  • Injuries
  • Emergencies

Interventions

OTHER

Video streaming

Video streaming as a supplement to telephone during emergency calls for dispatchers at EMCCs

Sponsors & Collaborators

  • Vestre Viken Hospital Trust

    collaborator OTHER

  • Laerdal Foundation

    collaborator OTHER

  • Ostfold Hospital Trust

    collaborator OTHER

  • Oslo University Hospital

    collaborator OTHER

  • University Hospital of North Norway

    collaborator OTHER

  • Helse Stavanger HF

    collaborator OTHER_GOV

  • Oslo Metropolitan University

    lead OTHER

Principal Investigators

  • Magnus Hjortdahl, PhD · OsloMet

Eligibility

Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2021-11-08
Primary Completion
2023-02-28
Completion
2023-06-30

Countries

  • Norway

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT05121649 on ClinicalTrials.gov