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Improving Diabetes Care Through Effective Personalized Patient Portal Interactions

NCT02953262 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 275

Last updated 2023-07-28

Study results available
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Summary

Patient-facing eHealth technologies, such as online patient portals, connect patients with the healthcare system, help them access their health information, and support self-management of health conditions. This study tested an intervention to improve adoption and use of the My HealtheVet patient portal for diabetes management.

Conditions

Interventions

BEHAVIORAL

My HealtheVet Brochure

Participants will receive a mailed brochure with basic My HealtheVet content.

BEHAVIORAL

My HealtheVet Training Guide for Veterans Living with Diabetes

Participants will be mailed a bound My HealtheVet training guide with step by step instructions on how to register, upgrade to Premium account, refill prescriptions, use secure messaging, download their Blue Button reports, and other features

BEHAVIORAL

My HealtheVet Group Training

Participants will be invited to participate in a scheduled group training to learn how to use My HealtheVet to help manage their diabetes

BEHAVIORAL

My HealtheVet Individual Training

Participants will be invited to participate in a one-on-one training to learn how to use My HealtheVet to help manage their diabetes at a time of their convenience.

Sponsors & Collaborators

  • VA Office of Research and Development

    lead FED

Principal Investigators

  • Stephanie L Shimada, PhD · VA Bedford HealthCare System, Bedford, MA

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE
Model
PARALLEL

Eligibility

Min Age
18 Years
Max Age
85 Years
Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2019-07-22
Primary Completion
2020-07-05
Completion
2020-09-30

Countries

  • United States

Study Locations

More Related Trials

Entities

Diseases

Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT02953262 on ClinicalTrials.gov