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Family Activation and Communication About Errors and Safety (FACES)

NCT02877017 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 985

Last updated 2025-04-01

Study results available
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Summary

Miscommunications are a leading cause of serious medical errors in hospitals, contributing to more than 60% of sentinel events, the most serious adverse events reported to the Joint Commission. Efforts to improve patient safety in hospitals have centered on improving communication between providers. While provider-focused communication interventions have led to reductions in patient harm, patients and families have been notably absent from most interventions to improve patient safety. This proposal seeks to develop a family safety reporting intervention.

Conditions

  • Family Reported Errors and Adverse Events

Interventions

BEHAVIORAL

Family safety reporting intervention

family safety reporting intervention for families and providers

Sponsors & Collaborators

Principal Investigators

  • Alisa Khan, MD, MPH · Boston Children's Hospital/Harvard Medical School

Study Design

Allocation
NON_RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Model
PARALLEL

Eligibility

Min Age
18 Years
Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2018-04-05
Primary Completion
2022-03-31
Completion
2022-03-31

Countries

  • United States

Study Locations

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Entities

Companies

Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT02877017 on ClinicalTrials.gov