Fresh Start Experiment
NCT02411032 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 13323
Last updated 2017-05-03
Summary
The investigators are proposing an experiment to help Humana investigate when to launch programs or send messages that are designed to improve customers' engagement. The investigators' past research has shown that certain life events and calendar events (e.g., a job change, a birthday, a holiday, Monday) feel like a "fresh start" to people and have the potential to motivate them to begin pursuing their health goals (e.g., exercising, starting a diet, quitting smoking).
Conditions
Interventions
- BEHAVIORAL
-
Reminder
Customer gets mailing that reminds them to take their medication.
- BEHAVIORAL
-
Fresh start
Customers receive a mailing around a fresh start event: New Year's or birthday
- BEHAVIORAL
-
Fresh start framing
The fresh start event will be highlighted in the mailings.
Sponsors & Collaborators
- lead OTHER
Principal Investigators
-
Katherine Milkman, Ph.D · University of Pennsylvania
Study Design
- Allocation
- RANDOMIZED
- Purpose
- PREVENTION
- Masking
- SINGLE
- Model
- FACTORIAL
Eligibility
- Min Age
- 18 Years
- Sex
- ALL
- Healthy Volunteers
- No
Timeline & Regulatory
- Start
- 2015-04-30
- Primary Completion
- 2015-10-31
- Completion
- 2015-10-31
Countries
- United States
Study Locations
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