Implementing Online Patient-Provider Communication Into Clinical Practice
NCT00971139 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 199
Last updated 2015-11-03
Summary
This interdisciplinary, international collaboration study, including the the Norwegian Health Economy Administration (HELFO) will evaluate the effectiveness and real-world implementation of an online patient-provider communication (OPPC) service into rout ine practice. In Phase I we will identify patients and care providers requirements and organizational contexts, and use participatory design methods to adapt the OPPC service to users needs and the context of clinical practice. In Phase II we will offer study participants access to the OPPC service to understand implementation issues. In addition, we will conduct a pilot randomized clinical trial (usual care; OPPC) with 40 patients in each group that will be followed over 6 months.
Conditions
Interventions
- BEHAVIORAL
-
Access to an OPPC service
Access to an Internet-based messaging system where patients can ask questions and receive advice and support from care providers at the hospital and social counsellors
Sponsors & Collaborators
-
The Research Council of Norway
collaborator OTHER -
Oslo University Hospital
lead OTHER
Principal Investigators
-
Cornelia M Ruland, PhD · Oslo University Hospital
Study Design
- Allocation
- RANDOMIZED
- Purpose
- SUPPORTIVE_CARE
- Masking
- NONE
- Model
- PARALLEL
Eligibility
- Min Age
- 18 Years
- Sex
- ALL
- Healthy Volunteers
- No
Timeline & Regulatory
- Start
- 2009-11-30
- Primary Completion
- 2013-05-31
- Completion
- 2013-12-31
Countries
- Norway
Study Locations
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