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Phone Outreach Nudges Among Individuals Losing Medicaid Coverage

NCT06454019 · Status: ENROLLING_BY_INVITATION · Phase: NA · Type: INTERVENTIONAL · Enrollment: 60045

Last updated 2024-06-12

No results posted yet for this study

Summary

In May 2023, Covered California, California's ACA marketplace, implemented its automatic enrollment program for individuals losing Medicaid coverage, as defined by Senate Bill 260. If individuals are found eligible for subsidized marketplace coverage, individuals will be automatically enrolled in the lowest cost silver plan available to them, but individuals must still take action to confirm their plan or pay their first month's premium. To identify whether the phone outreach is the effective outreach strategy to increase take-up in this population, Covered California implemented this intervention. The results of this evaluation will inform operational and budgeting decisions.

Conditions

  • Behavioral Economics
  • Health Insurance

Interventions

BEHAVIORAL

Phone Outreach

Phone outreach to individuals losing Medicaid and auto-enrolled into Covered California plan to nudge them to act

BEHAVIORAL

Standard Notice

Standard notification letter without phone outreach to individuals losing Medicaid and auto-enrolled into Covered California plan to nudge them to act

Sponsors & Collaborators

  • Covered California

    lead OTHER_GOV

Principal Investigators

  • Emory Wolf, MPP · Covered California

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE
Model
PARALLEL

Eligibility

Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2023-08-01
Primary Completion
2024-09-01
Completion
2024-11-01

Countries

  • United States

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT06454019 on ClinicalTrials.gov