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Organizational Change in Dental Care

NCT03367416 · Status: COMPLETED · Type: OBSERVATIONAL · Enrollment: 43

Last updated 2019-08-07

No results posted yet for this study

Summary

The proposed research will test the ability of the NIATx Organizational Change Model to improve patient no-show rates as compared to typical training approaches used in dental offices. The purpose of the pilot study is to improve no-show rates and, in the process, test an evidence-based organizational change model that can increase use of evidence-based practices in dental care.

NIATx is not an acronym, it is a proper noun.

Conditions

  • Patient No Show

Interventions

BEHAVIORAL

NIATx model

The NIATx model engages organizations through a multi-clinic learning collaborative and coaching. NIATx teaches organizations how to implement change by using their own organization as the teaching mechanism. Key components of the model include: 1. educating executives on how to promote effective process change techniques 2. training staff teams in the theory and practice of organizational change techniques 3. training staff to develop and implement a process improvement intervention 4. implementing a sustainability plan to institutionalize change and avoid reverting to previous methods

Sponsors & Collaborators

  • Medical College of Wisconsin

    collaborator OTHER

  • Marquette University

    collaborator OTHER

  • National Institute of Dental and Craniofacial Research (NIDCR)

    collaborator NIH

  • University of Wisconsin, Madison

    lead OTHER

Principal Investigators

  • Todd Molfenter, PhD · University of Wisconsin, Madison

  • Christopher Okunseri, BDS · Marquette University

Eligibility

Min Age
18 Years
Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2018-01-01
Primary Completion
2019-08-01
Completion
2019-08-01

Countries

  • United States

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT03367416 on ClinicalTrials.gov