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Degree of Worry as a Predictor for Utilization of Acute Health Care

NCT02979457 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 11340

Last updated 2018-05-14

No results posted yet for this study

Summary

The overall aim of the study is to construct a scale that systematically incorporates the callers' perspective in a "degree of worry - scale" and to explore the consequences for the actors in the system - caller, call-handler, and health care system.

This will be done through four independent studies.

1. Is it possible to validate "the degree of worry" scale with the software system "Corti"?
2. Does callers' degree of worry relieve after telephone consultation?
3. Does call handlers' awareness of degree of worry affect triage outcome?
4. Is callers' degree of worry a predictor of illness severity?

Conditions

  • Health Care Delivery
  • Telephone Hotlines
  • Patient Participation

Interventions

BEHAVIORAL

Awareness of degree of worry

degree of worry is a definition made for this project. It is roothed in coping psychology but has been influenced by the construct of self-rated health. Will blinding of DOW have an effect on triage outcome.

Sponsors & Collaborators

  • Emergency Medical Services, Capital Region, Denmark

    collaborator OTHER_GOV

  • University of Southern Denmark

    lead OTHER

Principal Investigators

  • hejdi gamst-jensen, MSc · Emergency Medical Services, Copenhagen Denmark

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE
Model
PARALLEL

Eligibility

Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2017-01-24
Primary Completion
2017-05-15
Completion
2018-05-01

Countries

  • Denmark

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT02979457 on ClinicalTrials.gov