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Super-Supporters - Virtual Care Technology Navigators

NCT06841081 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 1111

Last updated 2025-03-03

No results posted yet for this study

Summary

The Super-Supporter Program is designed to provide pre-visit support to patients who are at risk of not being able to participate in Virtual Care modalities (specifically, Clinical Video Visits). Patient technology navigators (Super-Supporters) will reach out before video visits and help the patient connect more easily and successfully with their providers in Virtual Care appointments.

Conditions

  • Telemedicine

Interventions

OTHER

Enhanced Usual Care

Offer written instructions to the patient and refer the patient to their clinical team if they have unresolved issues.

OTHER

Super Supporter Support

Assist and troubleshoot with the patient including a practice video visit.

Sponsors & Collaborators

  • Wake Forest University Health Sciences

    lead OTHER

Principal Investigators

  • Thomas Houston, MD · Wake Forest University Health Sciences

Study Design

Allocation
RANDOMIZED
Purpose
HEALTH_SERVICES_RESEARCH
Masking
DOUBLE
Model
PARALLEL

Eligibility

Min Age
18 Years
Sex
ALL
Healthy Volunteers
Yes

Timeline & Regulatory

Start
2021-11-01
Primary Completion
2024-06-07
Completion
2025-01-21

Countries

  • United States

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT06841081 on ClinicalTrials.gov