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Evaluating the Impact of a Symptom Checker on Healthcare-seeking Decisions: a Mixed-Methods Study

NCT06790069 · Status: COMPLETED · Type: OBSERVATIONAL · Enrollment: 968

Last updated 2025-01-30

No results posted yet for this study

Summary

The goal of this study is to evaluate the integration of a symptom checker (SC) into the MomConnect (MC) platform to support maternal healthcare in South Africa. The main questions it aims to answer are:

* Does the SC provide safe and appropriate medical advice?
* Does the SC help mothers make informed decisions about when and where to seek healthcare, saving time and money by avoiding unnecessary visits?
* Does the SC improve access to care for those facing significant healthcare barriers?

Participants will answer survey questions before and after using the SC. A subset of participants will also be invited to participate in structured telephone interviews.

The study will help researchers assess the SC's impact on healthcare decisions and resource use in South Africa.

Conditions

  • Maternal Health Care

Sponsors & Collaborators

  • Reach Digital Health (formerly Praekelt.org)

    collaborator UNKNOWN

  • Citizen Surveys

    collaborator UNKNOWN

  • Rockefeller Foundation

    collaborator OTHER

  • Ada Health GmbH

    lead INDUSTRY

Eligibility

Min Age
18 Years
Sex
FEMALE
Healthy Volunteers
No

Timeline & Regulatory

Start
2023-05-04
Primary Completion
2023-08-15
Completion
2023-08-15

Countries

  • South Africa

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT06790069 on ClinicalTrials.gov