Trial Outcomes & Findings for CONFIDENT: Supporting Long-term Care Workers During COVID-19 (NCT NCT05168800)

NCT ID: NCT05168800

Last Updated: 2025-08-05

Results Overview

Confidence in the COVID-19 vaccines, assessed using the 3-item Vaccine Confidence Index (Larson et al., 2016) adapted for COVID-19. Each item is rated on a 5-point scale ranging from 1 ('Strongly disagree') to 5 ('Strongly agree'). Respondents are considered 'confident' (score of '1') if they respond 'Agree' or 'Strongly agree' on all three items and 'not confident' (score of '0') if one or more item responses is not 'Agree' or 'Strongly agree'.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

2634 participants

Primary outcome timeframe

3 weeks post-randomization (Time 1)

Results posted on

2025-08-05

Participant Flow

The study was initially launched on February 21, 2022. After nearly three weeks of recruitment, we experienced a large amount of fraudulent study enrollment and had to pause recruitment for a period of time. We relaunched the study on May 5, 2022. No data from the initial launch was used in data analyses given differences in study eligibility, participant verification processes, and time that had elapsed between the two groups. For more details, see: https://pubmed.ncbi.nlm.nih.gov/38588798/

A total of 14,984 people were screened for eligibility. Randomization occurred automatically at the end of the study baseline survey (Time 0). Pre-randomization exclusions were as follows: did not meet inclusion criteria (n=9,285); did not consent (n=1,354); dropped out of survey before randomization (n=1,711). Post-randomization exclusions are detailed in the Participant Flow.

Participant milestones

Participant milestones
Measure
Dialogue-Based Webinar
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Time 1 Survey
STARTED
877
878
879
Time 1 Survey
COMPLETED
426
474
487
Time 1 Survey
NOT COMPLETED
451
404
392
Time 2 Survey
STARTED
654
676
660
Time 2 Survey
COMPLETED
384
432
431
Time 2 Survey
NOT COMPLETED
270
244
229
Time 3 Survey
STARTED
653
674
659
Time 3 Survey
COMPLETED
376
419
427
Time 3 Survey
NOT COMPLETED
277
255
232

Reasons for withdrawal

Reasons for withdrawal
Measure
Dialogue-Based Webinar
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Time 1 Survey
Did not start T1 survey
182
150
140
Time 1 Survey
Completed T1 survey outside window
18
21
13
Time 1 Survey
Missing primary outcome data at Time 0 or Time 1
1
6
1
Time 1 Survey
Failed verification, did not start Time 1 survey
221
200
220
Time 1 Survey
Failed verification, did complete time 1 survey
23
24
16
Time 1 Survey
Withdrawal by Subject
6
3
2
Time 2 Survey
Already excluded at Time 1
228
202
173
Time 2 Survey
Did not start Time 2 survey
31
26
45
Time 2 Survey
Completed Time 2 survey outside window
10
15
9
Time 2 Survey
Missing primary outcome data at Time 2
0
1
1
Time 2 Survey
Withdrawal by Subject
1
0
1
Time 3 Survey
Already excluded at Time 1
228
200
173
Time 3 Survey
Did not start Time 3 survey
48
48
51
Time 3 Survey
Completed Time 3 survey outside window
1
6
8
Time 3 Survey
Missing primary outcome data at Time 3
0
1
0

Baseline Characteristics

CONFIDENT: Supporting Long-term Care Workers During COVID-19

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=474 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Total
n=1387 Participants
Total of all reporting groups
Age, Customized
Under age 50
364 Participants
n=99 Participants
401 Participants
n=107 Participants
400 Participants
n=206 Participants
1165 Participants
n=7 Participants
Age, Customized
Age 50-64
56 Participants
n=99 Participants
71 Participants
n=107 Participants
80 Participants
n=206 Participants
207 Participants
n=7 Participants
Age, Customized
Age 65 and older
6 Participants
n=99 Participants
2 Participants
n=107 Participants
7 Participants
n=206 Participants
15 Participants
n=7 Participants
Sex/Gender, Customized
Female
399 Participants
n=99 Participants
451 Participants
n=107 Participants
464 Participants
n=206 Participants
1314 Participants
n=7 Participants
Sex/Gender, Customized
Male
24 Participants
n=99 Participants
22 Participants
n=107 Participants
21 Participants
n=206 Participants
67 Participants
n=7 Participants
Sex/Gender, Customized
Nonbinary or preferred to self-describe
3 Participants
n=99 Participants
1 Participants
n=107 Participants
2 Participants
n=206 Participants
6 Participants
n=7 Participants
Race/Ethnicity, Customized
White non-hispanic
260 Participants
n=99 Participants
300 Participants
n=107 Participants
292 Participants
n=206 Participants
852 Participants
n=7 Participants
Race/Ethnicity, Customized
Black non-hispanic
124 Participants
n=99 Participants
120 Participants
n=107 Participants
131 Participants
n=206 Participants
375 Participants
n=7 Participants
Race/Ethnicity, Customized
Hispanic
19 Participants
n=99 Participants
23 Participants
n=107 Participants
27 Participants
n=206 Participants
69 Participants
n=7 Participants
Race/Ethnicity, Customized
Other race or more than one race
22 Participants
n=99 Participants
30 Participants
n=107 Participants
35 Participants
n=206 Participants
87 Participants
n=7 Participants
Race/Ethnicity, Customized
Missing
1 Participants
n=99 Participants
1 Participants
n=107 Participants
2 Participants
n=206 Participants
4 Participants
n=7 Participants

PRIMARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Confidence in the COVID-19 vaccines, assessed using the 3-item Vaccine Confidence Index (Larson et al., 2016) adapted for COVID-19. Each item is rated on a 5-point scale ranging from 1 ('Strongly disagree') to 5 ('Strongly agree'). Respondents are considered 'confident' (score of '1') if they respond 'Agree' or 'Strongly agree' on all three items and 'not confident' (score of '0') if one or more item responses is not 'Agree' or 'Strongly agree'.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=474 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
COVID-19 Vaccine Confidence
93 Participants
106 Participants
138 Participants

SECONDARY outcome

Timeframe: Baseline (Time 0); 3 weeks post-randomization (Time 1)

Change in confidence in the COVID-19 vaccines from baseline to 3 weeks post-randomization, assessed using the 3-item Vaccine Confidence Index (Larson et al., 2016) adapted for COVID-19. Each item is rated on a 5-point scale ranging from 1 ('Strongly disagree') to 5 ('Strongly agree'). Respondents are considered 'confident' (score of '1') if they respond 'Agree' or 'Strongly agree' on all three items and 'not confident' (score of '0') if one or more item responses is not 'Agree' or 'Strongly agree'. For the change from baseline to Time 1 outcome, a score of 1 represents an increase in vaccine confidence (Vaccine Confidence Index score change from 0 to 1) and a score of 0 represents no change or a decrease in confidence.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=474 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Change From Baseline to 3 Weeks Post-randomization in COVID-19 Vaccine Confidence
42 Participants
49 Participants
62 Participants

SECONDARY outcome

Timeframe: Baseline (Time 0); 3 months post-randomization (Time 2)

Population: Number of participants analyzed is less than the Time 1 analyzed sample due to participants either not completing the Time 2 survey and/or the vaccine confidence survey questions.

Change in confidence in the COVID-19 vaccines from baseline to 3 months post-randomization, assessed using the 3-item Vaccine Confidence Index (Larson et al., 2016) adapted for COVID-19. Each item is rated on a 5-point scale ranging from 1 ('Strongly disagree') to 5 ('Strongly agree'). Respondents are considered 'confident' (score of '1') if they respond 'Agree' or 'Strongly agree' on all three items and 'not confident' (score of '0') if one or more item responses is not 'Agree' or 'Strongly agree'. For the change from baseline to Time 2 outcome, a score of 1 represents an increase in vaccine confidence (Vaccine Confidence Index score change from 0 to 1) and a score of 0 represents no change or a decrease in confidence.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=384 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=432 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=431 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Change From Baseline to 3 Months Post-randomization in COVID-19 Vaccine Confidence
57 Participants
58 Participants
55 Participants

SECONDARY outcome

Timeframe: Baseline (Time 0); 6 months post-randomization (Time 3)

Population: Number of participants analyzed is less than the Time 1 analyzed sample due to participants either not completing the Time 3 survey and/or the vaccine confidence survey questions.

Change in confidence in the COVID-19 vaccines from baseline to 6 months post-randomization, assessed using the 3-item Vaccine Confidence Index (Larson et al., 2016) adapted for COVID-19. Each item is rated on a 5-point scale ranging from 1 ('Strongly disagree') to 5 ('Strongly agree'). Respondents are considered 'confident' (score of '1') if they respond 'Agree' or 'Strongly agree' on all three items and 'not confident' (score of '0') if one or more item responses is not 'Agree' or 'Strongly agree'. For the change from baseline to Time 3 outcome, a score of 1 represents an increase in vaccine confidence (Vaccine Confidence Index score change from 0 to 1) and a score of 0 represents no change or a decrease in confidence.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=376 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=419 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=427 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Change From Baseline to 6 Months Post-randomization in COVID-19 Vaccine Confidence
52 Participants
66 Participants
62 Participants

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Population: Arm totals do not equal overall baseline analysis population due to missing data (i.e., unanswered survey questions).

Likelihood of recommending COVID-19 vaccination to someone who is not vaccinated, assessed using a single-item adapted Net Promoter Score item. The item is assessed on an 11-point scale ranging from 0 ('No at all likely') to 10 ('Extremely likely'). Responses are categorized into three groups: Promoters (scale score of 9 or 10) receive a score of '1', passives (scale score of 7 or 8) receive a score of '0', and detractors (scale score of 0-6) receive a score of '-1'.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=421 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=462 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=477 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Net Promoter Score (COVID-19 Vaccination)
-0.48 score on a scale
Standard Error 0.04
-0.52 score on a scale
Standard Error 0.03
-0.42 score on a scale
Standard Error 0.04

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Population: Arm totals do not equal overall baseline analysis population due to missing data (i.e., unanswered survey questions).

Likelihood of recommending COVID-19 booster vaccination to a coworker, assessed using a single-item adapted Net Promoter Score item. The item is assessed on an 11-point scale ranging from 0 ('No at all likely') to 10 ('Extremely likely'). Responses are categorized into three groups: Promoters (scale score of 9 or 10) receive a score of '1', passives (scale score of 7 or 8) receive a score of '0', and detractors (scale score of 0-6) receive a score of '-1'.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=421 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=467 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=481 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Net Promoter Score (COVID-19 Booster Vaccination to Coworker)
-0.59 score on a scale
Standard Error 0.09
-0.62 score on a scale
Standard Error 0.04
-0.51 score on a scale
Standard Error 0.04

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Receipt of any does of a COVID-19 vaccine, assessed using a single item with multiple choice (single answer) format.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=474 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
COVID-19 Vaccine Uptake (Any Dose)
363 Participants
383 Participants
397 Participants

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Completion of initial COVID-19 vaccine series, assessed using two items with multiple choice (single answer) formats.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=474 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
COVID-19 Vaccine Uptake (Initial Series Completion)
354 Participants
374 Participants
391 Participants

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Receipt of a COVID-19 booster vaccine if initial series completed, assessed using a single item with multiple choice (single answer) format.

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=474 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
COVID-19 Vaccine Uptake (Booster Completion)
132 Participants
144 Participants
145 Participants

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Population: Only participants who reported not having received any dose of a COVID-19 vaccine at Time 1 received this question, therefore, arm totals do not equal overall baseline analysis population.

Intent to get a COVID-19 vaccine if unvaccinated, assessed using a single item with multiple choice (single answer) format. Response options are Yes (score of '1'), Not Sure (score of '0'), and No (score of '-1').

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=63 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=91 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=89 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
COVID-19 Vaccine Intent (Initial Series)
-0.76 score on a scale
Standard Error 0.07
-0.77 score on a scale
Standard Error 0.05
-0.62 score on a scale
Standard Error 0.06

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Population: Only participants who reported completing their initial vaccine series but not having received a COVID-19 booster vaccine at Time 1 received this question, therefore, arm totals do not equal overall baseline analysis population.

Intent to get a COVID-19 booster vaccine if not yet received, assessed using a single item with multiple choice (single answer) format. Response options are Yes (score of '1'), Not Sure (score of '0'), and No (score of '-1').

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=212 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=219 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=240 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
COVID-19 Vaccine Intent (Booster)
-0.26 score on a scale
Standard Error 0.05
-0.16 score on a scale
Standard Error 0.05
-0.17 score on a scale
Standard Error 0.05

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Intent to get COVID-19 vaccines regularly in the future if they are recommended, assessed using a single item with multiple choice (single answer) format. Response options are Yes (score of '1'), Not Sure (score of '0'), and No (score of '-1').

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=474 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
COVID-19 Vaccine Intent (Future Vaccine Recommendations)
-0.16 score on a scale
Standard Error 0.04
-0.17 score on a scale
Standard Error 0.04
-0.09 score on a scale
Standard Error 0.04

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Population: Arm totals do not equal overall baseline analysis population due to missing data (i.e., unanswered survey questions).

Extent of feeling informed (having enough information and understanding that information) about the COVID-19 vaccines, using two self-developed items. Each item is assessed on a 5-point scale ranging from 0 ('No at all confident') to 4 ('Very confident'). A single overall score is calculated as the mean of the two items (possible range 0-4).

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=414 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=466 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=481 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Feeling Informed About the COVID-19 Vaccines
2.68 score on a scale
Standard Error 0.05
2.68 score on a scale
Standard Error 0.05
2.89 score on a scale
Standard Error 0.05

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Population: Social media website arm total does not equal overall baseline analysis population due to one case of missing data (i.e., unanswered survey question/s).

Identification of COVID-19 vaccine information and misinformation, assessed using four items. Some items self-developed and some adapted from Hamel et al., 2021. Each item is assessed using a multiple choice (single answer) format. Each item response is scored as correct (value of '1') or incorrect (value of '0'). A single overall score is calculated as the sum of all four items (possible range 0-4).

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=426 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=473 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=487 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Identification of COVID-19 Vaccine Information and Misinformation
2.19 score on a scale
Standard Error 0.07
2.00 score on a scale
Standard Error 0.06
2.30 score on a scale
Standard Error 0.06

SECONDARY outcome

Timeframe: 3 weeks post-randomization (Time 1)

Population: Arm totals do not equal overall baseline analysis population due to missing data (i.e., unanswered survey questions).

Trust in COVID-19 vaccine information given by different people and organizations, assessed using a list of three different sources. Each source is assessed using a 4-point scale ranging from 0 ('Not at all') to 3 ('A lot'). A single overall score is calculated as the mean of the three items (possible range 0-3).

Outcome measures

Outcome measures
Measure
Dialogue-Based Webinar
n=424 Participants
Dialogue-Based Webinar: One-time virtual webinars facilitated by a long-term care worker and a physician expert. The webinars will include provision of the existing COVID-19 vaccine Option Grid(TM) conversation aid. The majority of time will be focused on answering participants' questions about COVID-19 and the COVID-19 vaccines. An additional refresher intervention will be delivered several weeks later that will comprise of an email with links to a pre-recorded, shorter webinar available in video and audio-only formats.
Social Media Website
n=471 Participants
Social Media Website: A curated COVID-19 social media website. The website will feature content from different social media platforms. The posts will include information about COVID-19 and the COVID-19 vaccines. Participants will have the ability to like and comment on website content and can re-visit the website as many times as they like. An additional refresher intervention will be delivered several weeks later that will comprise of an email featuring previews and links to a selection of website content.
Enhanced Usual Practice
n=485 Participants
Enhanced Usual Practice: COVID-19 vaccine information on the Centers for Disease Control and Prevention (CDC) website. An additional refresher will be delivered several weeks later that will comprise of an email with a link to the COVID-19 vaccine information on the CDC website.
Trust in COVID-19 Vaccine Information From Different Sources
1.71 score on a scale
Standard Error 0.05
1.65 score on a scale
Standard Error 0.04
1.76 score on a scale
Standard Error 0.04

SECONDARY outcome

Timeframe: Baseline (Time 0); 3 weeks post-randomization (Time 1); 3 months post-randomization (Time 2); 6 months post-randomization (Time 3)

Change in secondary outcomes from baseline, assessed using the same measures identified in Outcomes 3-13.

Outcome measures

Outcome data not reported

SECONDARY outcome

Timeframe: Baseline (Time 0); 3 weeks post-randomization (Time 1); 3 months post-randomization (Time 2); 6 months post-randomization (Time 3)

All primary and secondary outcomes assessed only for those who were exposed to their relevant study intervention and/or refresher intervention.

Outcome measures

Outcome data not reported

OTHER_PRE_SPECIFIED outcome

Timeframe: Time of individual participants' exposure to intervention

Participants' exposure to the Dialogue-Based Webinar intervention assessed via webinar attendance data.

Outcome measures

Outcome data not reported

OTHER_PRE_SPECIFIED outcome

Timeframe: Time of individual participants' exposure to intervention

Participants' exposure to the Social Media Website intervention assessed via website visit data.

Outcome measures

Outcome data not reported

OTHER_PRE_SPECIFIED outcome

Timeframe: 3 weeks post-randomization (Time 1); 3 months post-randomization (Time 2)

Likelihood of recommending the Dialogue-Based Webinar intervention to a coworker, assessed using a single-item adapted Net Promoter Score item.

Outcome measures

Outcome data not reported

OTHER_PRE_SPECIFIED outcome

Timeframe: 3 weeks post-randomization (Time 1); 3 months post-randomization (Time 2)

Likelihood of recommending the Social Media Website intervention to a coworker, assessed using a single-item adapted Net Promoter Score item.

Outcome measures

Outcome data not reported

OTHER_PRE_SPECIFIED outcome

Timeframe: 3 weeks post-randomization (Time 1); 3 months post-randomization (Time 2)

Likelihood of recommending the Centers for Disease Control and Prevention (CDC) website to a coworker, assessed using a single-item adapted Net Promoter Score item.

Outcome measures

Outcome data not reported

Adverse Events

Dialogue-Based Webinar

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Social Media Website

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Enhanced Usual Practice

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Glyn Elwyn

Dartmouth College

Phone: (603) 646-5623

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place