Trial Outcomes & Findings for Targeting Bias to Reduce Disparities in End of Life Care (NCT NCT05165888)

NCT ID: NCT05165888

Last Updated: 2026-02-09

Results Overview

Verbal dominance was determined by the ratio of clinician to caregiver speaking time during the encounter, ranging from a minimum of 0 to a maximum of approximately 3. A ratio of \>1 indicates that the clinician dominated the discussion. Ratio of clinician to caregiver speaking times are expressed as decimals and summarized both prior to and following the intervention by study arm.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

22 participants

Primary outcome timeframe

During the intervention, up to 5 hours

Results posted on

2026-02-09

Participant Flow

Participant milestones

Participant milestones
Measure
Communication and Bias Mitigation Training
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Overall Study
STARTED
11
11
Overall Study
COMPLETED
11
10
Overall Study
NOT COMPLETED
0
1

Reasons for withdrawal

Reasons for withdrawal
Measure
Communication and Bias Mitigation Training
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Overall Study
Withdrawal by Subject
0
1

Baseline Characteristics

Targeting Bias to Reduce Disparities in End of Life Care

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Total
n=22 Participants
Total of all reporting groups
Age, Customized
>18 years of age
11 Participants
n=41 Participants
11 Participants
n=1581 Participants
22 Participants
n=4626 Participants
Sex: Female, Male
Female
3 Participants
n=41 Participants
4 Participants
n=1581 Participants
7 Participants
n=4626 Participants
Sex: Female, Male
Male
8 Participants
n=41 Participants
7 Participants
n=1581 Participants
15 Participants
n=4626 Participants
Ethnicity (NIH/OMB)
Hispanic or Latino
1 Participants
n=41 Participants
1 Participants
n=1581 Participants
2 Participants
n=4626 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
8 Participants
n=41 Participants
7 Participants
n=1581 Participants
15 Participants
n=4626 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
2 Participants
n=41 Participants
3 Participants
n=1581 Participants
5 Participants
n=4626 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants
n=41 Participants
0 Participants
n=1581 Participants
0 Participants
n=4626 Participants
Race (NIH/OMB)
Asian
5 Participants
n=41 Participants
5 Participants
n=1581 Participants
10 Participants
n=4626 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants
n=41 Participants
0 Participants
n=1581 Participants
0 Participants
n=4626 Participants
Race (NIH/OMB)
Black or African American
1 Participants
n=41 Participants
0 Participants
n=1581 Participants
1 Participants
n=4626 Participants
Race (NIH/OMB)
White
3 Participants
n=41 Participants
4 Participants
n=1581 Participants
7 Participants
n=4626 Participants
Race (NIH/OMB)
More than one race
0 Participants
n=41 Participants
0 Participants
n=1581 Participants
0 Participants
n=4626 Participants
Race (NIH/OMB)
Unknown or Not Reported
2 Participants
n=41 Participants
2 Participants
n=1581 Participants
4 Participants
n=4626 Participants
Region of Enrollment
United States
11 participants
n=41 Participants
11 participants
n=1581 Participants
22 participants
n=4626 Participants
Years in Practice
Less than 5 years
11 Participants
n=41 Participants
8 Participants
n=1581 Participants
19 Participants
n=4626 Participants
Years in Practice
5-10 years
0 Participants
n=41 Participants
2 Participants
n=1581 Participants
2 Participants
n=4626 Participants
Years in Practice
Greater than 10 years
0 Participants
n=41 Participants
1 Participants
n=1581 Participants
1 Participants
n=4626 Participants
Provider Specialty
Internist
0 Participants
n=41 Participants
3 Participants
n=1581 Participants
3 Participants
n=4626 Participants
Provider Specialty
Oncologist
1 Participants
n=41 Participants
0 Participants
n=1581 Participants
1 Participants
n=4626 Participants
Provider Specialty
Intensivist
10 Participants
n=41 Participants
6 Participants
n=1581 Participants
16 Participants
n=4626 Participants
Provider Specialty
Other
0 Participants
n=41 Participants
2 Participants
n=1581 Participants
2 Participants
n=4626 Participants

PRIMARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention arm withdrew due to time constraints.

Verbal dominance was determined by the ratio of clinician to caregiver speaking time during the encounter, ranging from a minimum of 0 to a maximum of approximately 3. A ratio of \>1 indicates that the clinician dominated the discussion. Ratio of clinician to caregiver speaking times are expressed as decimals and summarized both prior to and following the intervention by study arm.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Verbal Dominance
Pre-Intervention
2.65 ratio
Standard Deviation 0.95
2.57 ratio
Standard Deviation 0.81
Verbal Dominance
Post-Intervention
2.10 ratio
Standard Deviation 0.88
1.74 ratio
Standard Deviation 0.62

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention arm withdrew due to time constraints.

Encounter duration is an estimate of the time the physician speaks to the caregiver, ranging from 5 to 20 minutes, with higher scores indicating more engagement. Speaking time in minutes both prior to and following the intervention is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Encounter Duration
Post-Intervention
13.64 minutes
Standard Deviation 3.73
16.00 minutes
Standard Deviation 1.83
Encounter Duration
Pre-Intervention
16.13 minutes
Standard Deviation 2.55
17.55 minutes
Standard Deviation 2.76

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the control arm withdrew due to time constraints.

Quality of verbal communication as rated by standardized (actor) caregiver using the three-item CollaboRATE tool which has a minimum score of 0 and maximum of 30 with higher scores indicating better communication. Scores prior to and following the intervention are summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Verbal Communication
Pre-Intervention
7.5 score on a scale
Standard Deviation 0.4
7.9 score on a scale
Standard Deviation 0.7
Verbal Communication
Post-Intervention
6.0 score on a scale
Standard Deviation 1.1
7.0 score on a scale
Standard Deviation 0.7

SECONDARY outcome

Timeframe: Duration of intervention, up to 5 hours

Population: Modified NAAS scores were not calculated instead individual components of the NAAS have been reported as separate outcome measures. This was done because the Nonverbal Accommodation Analysis System is not a score, but rather a system of coding nonverbal communication behaviors, consisting of 10 behaviors, the results for nine of which are individually reported below. There is no composite NAAS score in existence to calculate or report. The current protocol reflecting this has been uploaded.

The Nonverbal Accommodation Analysis System is not a score, but rather a system of coding nonverbal communication behaviors, consisting of 10 behaviors, the results of which are individually reported below. We modified the system as planned in the proposed research by removing behaviors not found to be related to bias or to standardized caregiver outcomes. This resulted in removing the speech rate variable, but retaining the remaining 9 variables. We also modified the system to count all instances of each behavior during the entire encounter, rather than in 2-minute slices of time.

Outcome measures

Outcome data not reported

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention arm withdrew due to time constraints.

Physician talk time during the intervention was monitored and recorded. The mean duration of time the physician was speaking, both prior to and following the intervention, is summarized by study arm, adjusted by total duration of the encounter. The physician talk time is therefore given as a proportion of the total encounter duration and is expressed as a decimal unit.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Physician Talk Time
Pre-Intervention
0.65 ratio
Standard Deviation 0.08
0.66 ratio
Standard Deviation 0.06
Physician Talk Time
Post-Intervention
0.55 ratio
Standard Deviation 0.10
0.55 ratio
Standard Deviation 0.08

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention arm withdrew due to time constraints.

Number of times per minute the participant paused their speech during the encounter, both prior to the and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Pauses
Pre-Intervention
0.21 pauses per minute
Standard Deviation 0.18
0.25 pauses per minute
Standard Deviation 0.19
Pauses
Post-Intervention
0.53 pauses per minute
Standard Deviation 0.30
0.38 pauses per minute
Standard Deviation 0.20

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention arm withdrew due to time constraints.

Number of times per minute that the subjects' speech overlapped with the standardized caregiver's speech, both prior to and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Simultaneous Speech
Pre-Intervention
0.21 instances of overlap per minute
Standard Deviation 0.18
0.25 instances of overlap per minute
Standard Deviation 0.19
Simultaneous Speech
Post-Intervention
0.53 instances of overlap per minute
Standard Deviation 0.30
0.38 instances of overlap per minute
Standard Deviation 0.20

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention arm withdrew due to time constraints.

Number of times per minute the participant interrupted the standardized caregiver causing the standardized caregiver to stop speaking, both prior to and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Number of Interruptions
Post-Intervention
0.02 interruptions per minute
Standard Deviation 0.04
0.04 interruptions per minute
Standard Deviation 0.09
Number of Interruptions
Pre-Intervention
0.04 interruptions per minute
Standard Deviation 0.08
0 interruptions per minute
Standard Deviation 0

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention group left early due to time constraints and did not complete post-intervention measures.

Number of times per minute the participant smiled during the encounter, both prior to and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Smiling
Pre-Intervention
0.01 smiles per minute
Standard Deviation 0.02
0.15 smiles per minute
Standard Deviation 0.26
Smiling
Post-Intervention
0.01 smiles per minute
Standard Deviation 0.02
0.09 smiles per minute
Standard Deviation 0.12

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention group left early due to time constraints and did not complete post-intervention measures.

Number of times per minute the participant laughed during the encounter, both prior to and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Laughing
Pre-Intervention
0 laughs per minute
Standard Deviation 0
0.02 laughs per minute
Standard Deviation 0.03
Laughing
Post-Intervention
0.04 laughs per minute
Standard Deviation 0.08
0.04 laughs per minute
Standard Deviation 0.06

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention group left early due to time constraints and did not complete post-intervention measures.

Number of times per minute the participant gestured with their hands during the encounter, both prior to and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Gesturing
Pre-Intervention
3.87 gestures per minute
Standard Deviation 1.52
3.93 gestures per minute
Standard Deviation 1.85
Gesturing
Post-Intervention
2.84 gestures per minute
Standard Deviation 1.54
2.22 gestures per minute
Standard Deviation 1.41

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention group left early due to time constraints and did not complete post-intervention measures.

Number of times per minute the participant nodded during the encounter, both prior to and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Nodding
Pre-Intervention
2.68 nods per minute
Standard Deviation 0.67
2.15 nods per minute
Standard Deviation 0.78
Nodding
Post-Intervention
2.53 nods per minute
Standard Deviation 1.17
2.36 nods per minute
Standard Deviation 1.36

SECONDARY outcome

Timeframe: During the intervention, up to 5 hours

Population: One participant in the intervention group left early due to time constraints and did not complete post-intervention measures.

This is a REVERSE CODED variable. It measures the proportion of time during the encounter that the participant was looking away from the standardized caregiver in seconds divided by total encounter time in seconds. Eye contact time, both prior to and following the intervention, is summarized by study arm using basic descriptive statistics.

Outcome measures

Outcome measures
Measure
Communication and Bias Mitigation Training
n=11 Participants
This is a communication training session based on a culturally-based program developed with rural, southern Black patients and families and modified for an urban, northern population. A strategy of bias mitigation successfully used with medical students will be adapted for practicing clinicians using results of phase 1. This strategy is based on transformational learning theory and incorporates critical reflection, guided dialogue, perspective taking exercises, role plays and strategy development. If specific communication behaviors are found related to bias and stereotyping in phase 1, these will be discussed and targeted using these techniques. Otherwise, these techniques will be used to address racial bias generally. The intervention will be incorporated within the communication training session. Communication and Bias Mitigation Training: Training to improve communication skills and reduce the effect of racial bias on clinician communication behavior
Communication Training Only
n=11 Participants
This is a communication training session based on standard palliative care techniques to listen empathically, share prognostic information and treatment options, elicit patient and family goals and values related to their treatment, and facilitate shared decision-making regarding end-of-life treatment. Communication skills training: Training to improve communication skills between physicians and caregivers.
Eye Contact
Pre-Intervention
0.005 proportion of time in seconds
Standard Deviation 0.012
0.007 proportion of time in seconds
Standard Deviation 0.012
Eye Contact
Post-Intervention
0.014 proportion of time in seconds
Standard Deviation 0.023
0.010 proportion of time in seconds
Standard Deviation 0.024

Adverse Events

Communication and Bias Mitigation Training

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Communication Training Only

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Dr. Elizabeth Chuang

Montefiore Medical Center

Phone: 718-920-6378

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place