Caring for Providers to Improve Patient Experience Study Phase 2 in Migori County

Summary

The activities described in this proposal are aimed at addressing health care provider stress and unconscious bias to improve quality of maternal health care, particularly related to the person-centered dimensions of care-i.e. care that is respectful and responsive to women's needs, preferences, and values. The investigators focus on health provider stress and unconscious bias because they are key drivers of poor-quality care that are often not addressed in interventions designed to improve quality of maternal health care. The investigators plan to (1) design an intervention that enables providers to identify and manage their stress and unconscious bias; (2) pilot the intervention to assess its feasibility and acceptability; and (3) assess preliminary effect of the intervention on: (a) provider knowledge, attitudes, and behaviors related to stress and unconscious bias; and (b) provider stress levels.

Conditions

• Maternal Health
• Mental Health
• Healthcare Provider
• Adverse Outcomes
• Stress
• Stress, Psychological
• Stress, Emotional
• Quality of Care
• Burnout
• Discrimination, Social

Interventions

BEHAVIORAL

Training

trainings to reduce conscious bias and stress

BEHAVIORAL

Peer support and mentorship

facilitated peer and mentorship opportunities

BEHAVIORAL

Leadership engagement

Engaged leadership at the county and facility levels

BEHAVIORAL

Embedded champions

Facilitate local champions to promote intervention

Sponsors & Collaborators

• Kenya Medical Research Institute

  collaborator OTHER

• Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD)

  collaborator NIH

• University of California, San Francisco

  lead OTHER

Principal Investigators

• Patience Afulani, PhD, MD, MPH · University of California, San Francisco

Study Design

Allocation

NON_RANDOMIZED

Purpose

HEALTH_SERVICES_RESEARCH

Masking

NONE

Model

PARALLEL

Eligibility

Min Age

18 Years

Sex

ALL

Healthy Volunteers

No

Timeline & Regulatory

Start

2021-08-16

Primary Completion

2022-06-24

Completion

2023-08-31

Countries

• Kenya

Study Locations