Automated AI Voice Calls for Postoperative Follow-up After Arthroscopic Shoulder Instability Surgery
NCT04972331 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 310
Last updated 2026-02-20
Summary
This prospective, single-center randomized clinical trial evaluates the technical efficacy, accuracy, and operational performance of an automated conversational artificial intelligence (AI) voice agent for postoperative follow-up after arthroscopic shoulder instability surgery. The study examines whether SMS pre-notification improves survey completion during the first automated outbound call and assesses the accuracy of AI-captured patient-reported outcomes compared with blinded human review.
Conditions
- Shoulder Instability
Interventions
- OTHER
-
SMS Pre-notification
Participants received an SMS text message approximately 2 hours before the first automated outbound call.
- PROCEDURE
-
No Pre-notification
Participants received no SMS prior to the first automated outbound call.
Sponsors & Collaborators
-
Institut de Chirurgie Reparatrice Locomoteur et Sports
lead NETWORK
Principal Investigators
-
Christophe Trojani, MD,PhD · ICR-Nice
Study Design
- Allocation
- RANDOMIZED
- Purpose
- SUPPORTIVE_CARE
- Masking
- DOUBLE
- Model
- PARALLEL
Eligibility
- Min Age
- 18 Years
- Sex
- ALL
- Healthy Volunteers
- No
Timeline & Regulatory
- Start
- 2026-01-27
- Primary Completion
- 2026-02-06
- Completion
- 2026-02-13
Countries
- France
Study Locations
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