Automated AI Voice Calls for Postoperative Follow-up After Arthroscopic Shoulder Instability Surgery

NCT04972331 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 310

Last updated 2026-02-20

No results posted yet for this study

Summary

This prospective, single-center randomized clinical trial evaluates the technical efficacy, accuracy, and operational performance of an automated conversational artificial intelligence (AI) voice agent for postoperative follow-up after arthroscopic shoulder instability surgery. The study examines whether SMS pre-notification improves survey completion during the first automated outbound call and assesses the accuracy of AI-captured patient-reported outcomes compared with blinded human review.

Conditions

  • Shoulder Instability

Interventions

OTHER

SMS Pre-notification

Participants received an SMS text message approximately 2 hours before the first automated outbound call.

PROCEDURE

No Pre-notification

Participants received no SMS prior to the first automated outbound call.

Sponsors & Collaborators

  • Institut de Chirurgie Reparatrice Locomoteur et Sports

    lead NETWORK

Principal Investigators

  • Christophe Trojani, MD,PhD · ICR-Nice

Study Design

Allocation
RANDOMIZED
Purpose
SUPPORTIVE_CARE
Masking
DOUBLE
Model
PARALLEL

Eligibility

Min Age
18 Years
Sex
ALL
Healthy Volunteers
No

Timeline & Regulatory

Start
2026-01-27
Primary Completion
2026-02-06
Completion
2026-02-13

Countries

  • France

Study Locations

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Read the full study record

This page highlights key information. For complete eligibility criteria, study locations, investigator contacts, and the full protocol, visit the original record on ClinicalTrials.gov.

View NCT04972331 on ClinicalTrials.gov