Trial Outcomes & Findings for The E-consult Application for Patients With Breast Cancer: Interest in Empathy and Empowerment of Patients. (NCT NCT04688762)

NCT ID: NCT04688762

Last Updated: 2026-07-08

Results Overview

The Consultation and Relational Empathy (CARE) Measure assesses patients' perceptions of clinician empathy during the consultation. The total score ranges from 10 to 50, with higher scores indicating greater perceived clinician empathy and a better patient-clinician relationship.

Recruitment status

COMPLETED

Target enrollment

207 participants

Primary outcome timeframe

After surgery

Results posted on

2026-07-08

Participant Flow

1 patient more was recruted in this study, for a total of 207 patients included and analysed

Participant milestones

Participant milestones
Measure
Group Without the E-consult Tool
Patients who had a standard consultation, without the e-consult tool
Group With the E-consult Tool
The e-consult tool is a digital application developed and designed by the Center François Baclesse, This tool is a consultation support to explain the surgical management of the patient.
Overall Study
STARTED
91
116
Overall Study
COMPLETED
91
116
Overall Study
NOT COMPLETED
0
0

Reasons for withdrawal

Withdrawal data not reported

Baseline Characteristics

Race and Ethnicity were not collected from any participant.

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
Group Without the E-consult Tool
n=91 Participants
Patients who had a standard consultation, without the e-consult tool
Group With the E-consult Tool
n=116 Participants
The e-consult tool is a digital application developed and designed by the Center François Baclesse, This tool is a consultation support to explain the surgical management of the patient.
Total
n=207 Participants
Total of all reporting groups
Age, Continuous
63 years
n=91 Participants
65.5 years
n=116 Participants
65 years
n=207 Participants
Sex: Female, Male
Female
91 Participants
n=91 Participants
116 Participants
n=116 Participants
207 Participants
n=207 Participants
Sex: Female, Male
Male
0 Participants
n=91 Participants
0 Participants
n=116 Participants
0 Participants
n=207 Participants
Race and Ethnicity Not Collected
0 Participants
Race and Ethnicity were not collected from any participant.
Family situation
Single
1 Participants
n=91 Participants
13 Participants
n=116 Participants
14 Participants
n=207 Participants
Family situation
Divorced
8 Participants
n=91 Participants
17 Participants
n=116 Participants
25 Participants
n=207 Participants
Family situation
Married
69 Participants
n=91 Participants
68 Participants
n=116 Participants
137 Participants
n=207 Participants
Family situation
Widower
13 Participants
n=91 Participants
18 Participants
n=116 Participants
31 Participants
n=207 Participants

PRIMARY outcome

Timeframe: After surgery

The Consultation and Relational Empathy (CARE) Measure assesses patients' perceptions of clinician empathy during the consultation. The total score ranges from 10 to 50, with higher scores indicating greater perceived clinician empathy and a better patient-clinician relationship.

Outcome measures

Outcome measures
Measure
Group Without the E-consult Tool
n=91 Participants
Patients who had a standard consultation, without the e-consult tool
Group With the E-consult Tool
n=116 Participants
The e-consult tool is a digital application developed and designed by the Center François Baclesse, This tool is a consultation support to explain the surgical management of the patient.
CARE Questionnaire Scores After Surgery
41.4 points
Standard Deviation 8.1
44 points
Standard Deviation 6.1

Adverse Events

Group Without the E-consult Tool

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Group With the E-consult Tool

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Serious adverse events

Adverse event data not reported

Other adverse events

Adverse event data not reported

Additional Information

Justine Lequesne

Centre François Baclesse

Phone: 0231455002

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place