Trial Outcomes & Findings for Message-Based Psychotherapy and Digital Treatment Sequences for Depression (NCT NCT04513080)

NCT ID: NCT04513080

Last Updated: 2025-10-30

Results Overview

Neuro-Quality of Life v1.0 (Neuro-QOL). The Neuro-QOL Ability to Participate in Social Roles and Activities short form item bank is an 8-item patient-rated measure of social functioning. Items focus on difficulty participating in social, family, and work activities, and are rated on a 1 to 5 scale for a total score between 8 and 40. Neuro-QOL scores were transformed into t-scores per the scoring manual; after transformation, total scores range from 24.1 to 60.2. Transformed scores are reported. Higher scores indicate less difficulty participating in social roles and activities. The Neuro-QOL was not distributed in Phase 1.

Recruitment status

COMPLETED

Study phase

NA

Target enrollment

1184 participants

Primary outcome timeframe

Change from Baseline Neuro-QOL at 6 weeks and 12 weeks after treatment starts

Results posted on

2025-10-30

Participant Flow

Baseline to Week 5: "Participated in the Intervention" includes the analytic sample for Level 1 analyses. "Completed" is defined as participants evaluated for Level 2 randomization. Week 6 to Week 12: Phase 1 "Completed" is defined as having completed the PHQ-9 at any time between weeks 6 to 12. Phase 2 "Completed" is defined as having completed outcome measures between weeks 6 to 12.

The Participant Flow below shows arms by combination of Level 1 and Level 2 conditions. Sample sizes from baseline to week 5 apply to Level 1 conditions. Sample sizes from week 6 to week 12 apply to Level 2 conditions. Therefore, sample sizes for arms including Level 2 conditions from baseline to week 5 are 0.

Participant milestones

Participant milestones
Measure
Phase 2: Message-Based Psychotherapy (MBP; Level 1 and Level 2)
Phase 2 participants who respond to Message-Based Psychotherapy (MBP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2).
Phase 2: Video-Chat Psychotherapy (VCP; Level 1 and Level 2)
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). VCP consists of weekly psychotherapy appointments that last between 30-45 minutes.
Phase 2: MBP (Level 1) to Preimum Plan (MBP with monthly VCP; Level 2)
Phase 2: This arm includes participants in MBP (Level 1) who do not respond to treatment by week 5. The Premium Plan intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
Phase 2: This arm includes participants in MBP (Level 1) who do not respond to treatment by week 5. The Ultimate Plan intervention consists of MBP with weekly VCP (Level 2). The Ultimate Plan allows patients unlimited MBP and weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: VCP (Level 1) to Preimum Plan (MBP with monthly VCP; Level 2)
Phase 2: This arm includes participants in VCP (Level 1) who do not respond to treatment by week 5. The Premium Plan intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: VCP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
Phase 2: This arm includes participants in VCP (Level 1) who do not respond to treatment by week 5. The Ultimate Plan intervention consists of MBP with weekly VCP (Level 2). The Ultimate Plan allows patients unlimited MBP and weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Baseline to Week 5 - Level 1
Participated in the Intervention
423
427
0
0
0
0
55
54
52
54
0
0
0
0
0
0
0
0
Baseline to Week 5 - Level 1
COMPLETED
363
336
0
0
0
0
37
37
37
46
0
0
0
0
0
0
0
0
Baseline to Week 5 - Level 1
NOT COMPLETED
122
148
0
0
0
0
18
17
15
8
0
0
0
0
0
0
0
0
Week 6 to Week 12 - Level 2
STARTED
105
93
114
144
126
117
15
11
12
17
10
12
13
13
12
13
13
16
Week 6 to Week 12 - Level 2
COMPLETED
99
88
108
133
115
107
12
11
9
15
9
9
12
13
9
12
12
11
Week 6 to Week 12 - Level 2
NOT COMPLETED
6
5
6
11
11
10
3
0
3
2
1
3
1
0
3
1
1
5
Baseline to Week 5 - Level 1
STARTED
485
484
0
0
0
0
55
54
52
54
0
0
0
0
0
0
0
0

Reasons for withdrawal

Withdrawal data not reported

Baseline Characteristics

Includes participants who participated in the intervention.

Baseline characteristics by cohort

Baseline characteristics by cohort
Measure
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=423 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=427 Participants
Video-Chat Psychotherapy (VCP) consists of weekly psychotherapy appointments that last between 30-45 minutes. These sessions are conducted using Agora, a secure, HIPAA-compliant video conferencing service that is seamlessly integrated into the Talkspace platform application. Therapists will provide evidence-based treatments for depression and anxiety.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1)
n=52 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Video-Chat Psychotherapy (VCP) consists of weekly psychotherapy appointments that last between 30-45 minutes. These sessions are conducted using Agora, a secure, HIPAA-compliant video conferencing service that is seamlessly integrated into the Talkspace platform application. Therapists will provide evidence-based treatments for depression and anxiety.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=54 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Total
n=1065 Participants
Total of all reporting groups
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1)
n=55 Participants
Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments. Video-Chat Psychotherapy (VCP) consists of weekly psychotherapy appointments that last between 30-45 minutes. These sessions are conducted using Agora, a secure, HIPAA-compliant video conferencing service that is seamlessly integrated into the Talkspace platform application. Therapists will provide evidence-based treatments for depression and anxiety.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1)
n=54 Participants
Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Ethnicity (NIH/OMB)
Hispanic or Latino
62 Participants
n=423 Participants
58 Participants
n=427 Participants
16 Participants
n=52 Participants
18 Participants
n=54 Participants
185 Participants
n=1065 Participants
15 Participants
n=55 Participants
16 Participants
n=54 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
10 Participants
n=423 Participants
7 Participants
n=427 Participants
0 Participants
n=52 Participants
2 Participants
n=54 Participants
22 Participants
n=1065 Participants
1 Participants
n=55 Participants
2 Participants
n=54 Participants
Age, Continuous
Phase 2
33.4 years
STANDARD_DEVIATION 10.1 • n=423 Participants • Includes participants who participated in the intervention.
34.1 years
STANDARD_DEVIATION 10.9 • n=427 Participants • Includes participants who participated in the intervention.
33.8 years
STANDARD_DEVIATION 10.5 • n=850 Participants • Includes participants who participated in the intervention.
Age, Continuous
Phase 1
29.48 years
STANDARD_DEVIATION 8.89 • n=52 Participants • Includes participants who participated in the intervention.
28.91 years
STANDARD_DEVIATION 8.86 • n=54 Participants • Includes participants who participated in the intervention.
29.72 years
STANDARD_DEVIATION 9.54 • n=215 Participants • Includes participants who participated in the intervention.
31.25 years
STANDARD_DEVIATION 10.35 • n=55 Participants • Includes participants who participated in the intervention.
29.20 years
STANDARD_DEVIATION 10.04 • n=54 Participants • Includes participants who participated in the intervention.
Sex/Gender, Customized
Gender · Male
116 Participants
n=423 Participants
115 Participants
n=427 Participants
10 Participants
n=52 Participants
9 Participants
n=54 Participants
261 Participants
n=1065 Participants
3 Participants
n=55 Participants
8 Participants
n=54 Participants
Sex/Gender, Customized
Gender · Female
275 Participants
n=423 Participants
287 Participants
n=427 Participants
38 Participants
n=52 Participants
42 Participants
n=54 Participants
733 Participants
n=1065 Participants
47 Participants
n=55 Participants
44 Participants
n=54 Participants
Sex/Gender, Customized
Gender · Other
27 Participants
n=423 Participants
23 Participants
n=427 Participants
4 Participants
n=52 Participants
3 Participants
n=54 Participants
62 Participants
n=1065 Participants
3 Participants
n=55 Participants
2 Participants
n=54 Participants
Sex/Gender, Customized
Gender · Unknown or not reported
5 Participants
n=423 Participants
2 Participants
n=427 Participants
0 Participants
n=52 Participants
0 Participants
n=54 Participants
9 Participants
n=1065 Participants
2 Participants
n=55 Participants
0 Participants
n=54 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
351 Participants
n=423 Participants
362 Participants
n=427 Participants
36 Participants
n=52 Participants
34 Participants
n=54 Participants
858 Participants
n=1065 Participants
39 Participants
n=55 Participants
36 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · American Indian/Alaskan Native
1 Participants
n=423 Participants
5 Participants
n=427 Participants
0 Participants
n=52 Participants
0 Participants
n=54 Participants
6 Participants
n=1065 Participants
0 Participants
n=55 Participants
0 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · Asian
24 Participants
n=423 Participants
21 Participants
n=427 Participants
5 Participants
n=52 Participants
5 Participants
n=54 Participants
62 Participants
n=1065 Participants
3 Participants
n=55 Participants
4 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · Black or African American
97 Participants
n=423 Participants
93 Participants
n=427 Participants
7 Participants
n=52 Participants
7 Participants
n=54 Participants
210 Participants
n=1065 Participants
3 Participants
n=55 Participants
3 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · Prefer to self describe
9 Participants
n=423 Participants
9 Participants
n=427 Participants
3 Participants
n=52 Participants
4 Participants
n=54 Participants
33 Participants
n=1065 Participants
5 Participants
n=55 Participants
3 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · White or Caucasian
259 Participants
n=423 Participants
253 Participants
n=427 Participants
31 Participants
n=52 Participants
30 Participants
n=54 Participants
640 Participants
n=1065 Participants
33 Participants
n=55 Participants
34 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · Prefer not to say
6 Participants
n=423 Participants
10 Participants
n=427 Participants
0 Participants
n=52 Participants
1 Participants
n=54 Participants
23 Participants
n=1065 Participants
2 Participants
n=55 Participants
4 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · Unknown or not reported
5 Participants
n=423 Participants
2 Participants
n=427 Participants
0 Participants
n=52 Participants
0 Participants
n=54 Participants
7 Participants
n=1065 Participants
0 Participants
n=55 Participants
0 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · Multiple races
22 Participants
n=423 Participants
33 Participants
n=427 Participants
6 Participants
n=52 Participants
7 Participants
n=54 Participants
83 Participants
n=1065 Participants
9 Participants
n=55 Participants
6 Participants
n=54 Participants
Race/Ethnicity, Customized
Race · Native Hawaiian or other Pacific Islander
0 Participants
n=423 Participants
1 Participants
n=427 Participants
0 Participants
n=52 Participants
0 Participants
n=54 Participants
1 Participants
n=1065 Participants
0 Participants
n=55 Participants
0 Participants
n=54 Participants
Patient Health Questionnaire-9 (PHQ-9)
Phase 1
16.76 units on a scale
STANDARD_DEVIATION 4.60 • n=50 Participants • Includes participants who provided data at baseline.
16.22 units on a scale
STANDARD_DEVIATION 4.55 • n=50 Participants • Includes participants who provided data at baseline.
17.15 units on a scale
STANDARD_DEVIATION 4.41 • n=196 Participants • Includes participants who provided data at baseline.
17.45 units on a scale
STANDARD_DEVIATION 3.83 • n=47 Participants • Includes participants who provided data at baseline.
18.22 units on a scale
STANDARD_DEVIATION 4.47 • n=49 Participants • Includes participants who provided data at baseline.
Patient Health Questionnaire-9 (PHQ-9)
Phase 2
14.98 units on a scale
STANDARD_DEVIATION 4.75 • n=423 Participants • Includes participants who provided data at baseline.
15.00 units on a scale
STANDARD_DEVIATION 4.84 • n=427 Participants • Includes participants who provided data at baseline.
14.99 units on a scale
STANDARD_DEVIATION 4.79 • n=850 Participants • Includes participants who provided data at baseline.

PRIMARY outcome

Timeframe: Change from Baseline Neuro-QOL at 6 weeks and 12 weeks after treatment starts

Population: Phase 2 participants contributing data at baseline, week 6, or week 12. Overall number of participants analyzed includes total number of participants who contributed data at any relevant timepoint.

Neuro-Quality of Life v1.0 (Neuro-QOL). The Neuro-QOL Ability to Participate in Social Roles and Activities short form item bank is an 8-item patient-rated measure of social functioning. Items focus on difficulty participating in social, family, and work activities, and are rated on a 1 to 5 scale for a total score between 8 and 40. Neuro-QOL scores were transformed into t-scores per the scoring manual; after transformation, total scores range from 24.1 to 60.2. Transformed scores are reported. Higher scores indicate less difficulty participating in social roles and activities. The Neuro-QOL was not distributed in Phase 1.

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=402 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=393 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Change in Neuro-QOL - Ability to Participate in Social Roles and Activities
Baseline
39.57 T-score
Standard Deviation 4.55
39.55 T-score
Standard Deviation 3.93
Change in Neuro-QOL - Ability to Participate in Social Roles and Activities
Week 6
42.07 T-score
Standard Deviation 5.47
41.65 T-score
Standard Deviation 4.95
Change in Neuro-QOL - Ability to Participate in Social Roles and Activities
Week 12
43.11 T-score
Standard Deviation 6.68
43.39 T-score
Standard Deviation 6.50

PRIMARY outcome

Timeframe: Change from Baseline PHQ-9 at 6 weeks and 12 weeks after treatment starts

Population: All participants randomized to a Level 2 condition contributing data at baseline, week 6, or week 12. Overall number of participants analyzed includes total number of participants who contributed data at any relevant timepoint.

The Patient Health Questionnaire-9 (PHQ-9) consists of 9 depression items and one disability item. Each time is associated with a Diagnostic and Statistical Manual (DMS) symptom of depression, which the participant rates whether or not they have experienced the symptom over the last two weeks, with severity rating of 0-3. It is one of the few measures that is brief (it takes less than one minute to give) and has been found to have excellent sensitivity to change over time. Total scores range from 0-27, with higher scores indicating greater severity of depression.

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=144 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=93 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=126 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=12 Participants
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=13 Participants
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=13 Participants
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=16 Participants
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=114 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
n=11 Participants
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=11 Participants
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=11 Participants
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=13 Participants
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=105 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=117 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
n=14 Participants
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
n=12 Participants
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
n=17 Participants
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=10 Participants
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Change in Patient Health Questionnaire (PHQ-9)
Baseline
15.14 units on a scale
Standard Deviation 4.72
15.30 units on a scale
Standard Deviation 4.91
14.85 units on a scale
Standard Deviation 4.79
18.73 units on a scale
Standard Deviation 4.86
15.23 units on a scale
Standard Deviation 5.07
15.46 units on a scale
Standard Deviation 5.27
16.80 units on a scale
Standard Deviation 5.05
14.48 units on a scale
Standard Deviation 5.33
20.91 units on a scale
Standard Deviation 4.72
16.67 units on a scale
Standard Deviation 4.47
16.91 units on a scale
Standard Deviation 3.65
16.67 units on a scale
Standard Deviation 4.60
15.06 units on a scale
Standard Deviation 4.67
15.09 units on a scale
Standard Deviation 4.32
17.64 units on a scale
Standard Deviation 3.77
16.83 units on a scale
Standard Deviation 4.93
16.59 units on a scale
Standard Deviation 3.74
18.89 units on a scale
Standard Deviation 3.48
Change in Patient Health Questionnaire (PHQ-9)
Week 6
11.67 units on a scale
Standard Deviation 5.03
5.26 units on a scale
Standard Deviation 3.97
11.15 units on a scale
Standard Deviation 5.28
14.00 units on a scale
Standard Deviation 5.32
10.44 units on a scale
Standard Deviation 6.25
11.00 units on a scale
Standard Deviation 3.16
12.45 units on a scale
Standard Deviation 5.50
10.57 units on a scale
Standard Deviation 5.02
7.80 units on a scale
Standard Deviation 3.85
13.78 units on a scale
Standard Deviation 5.78
11.30 units on a scale
Standard Deviation 4.24
11.83 units on a scale
Standard Deviation 5.64
5.55 units on a scale
Standard Deviation 3.95
11.51 units on a scale
Standard Deviation 5.09
7.18 units on a scale
Standard Deviation 4.14
7.00 units on a scale
Standard Deviation 4.84
6.27 units on a scale
Standard Deviation 4.40
12.56 units on a scale
Standard Deviation 4.00
Change in Patient Health Questionnaire (PHQ-9)
Week 12
9.91 units on a scale
Standard Deviation 5.76
3.88 units on a scale
Standard Deviation 4.08
9.39 units on a scale
Standard Deviation 5.98
14.29 units on a scale
Standard Deviation 4.82
11.30 units on a scale
Standard Deviation 7.92
10.78 units on a scale
Standard Deviation 5.65
9.64 units on a scale
Standard Deviation 6.55
9.12 units on a scale
Standard Deviation 6.05
7.38 units on a scale
Standard Deviation 6.09
9.57 units on a scale
Standard Deviation 4.28
11.57 units on a scale
Standard Deviation 5.32
11.33 units on a scale
Standard Deviation 4.97
4.25 units on a scale
Standard Deviation 4.15
10.43 units on a scale
Standard Deviation 5.11
4.92 units on a scale
Standard Deviation 3.92
4.83 units on a scale
Standard Deviation 1.94
5.42 units on a scale
Standard Deviation 3.42
7.86 units on a scale
Standard Deviation 3.34

SECONDARY outcome

Timeframe: Change from Baseline GAD-7 at 6 weeks and 12 weeks after treatment starts

Population: All participants contributing data at baseline, week 6, or week 12. Overall number of participants analyzed includes total number of participants who contributed data at any relevant timepoint.

To assess for co-occurring anxiety, we will use the Generalized Anxiety Disorder-7 (GAD-7), a 7- item screener for generalized anxiety disorder (GAD). Participants rate on a scale of 0-3 how much they have experienced symptoms of GAD in the last two weeks. Total scores range from 0 to 21, with higher scores indicating greater severity of anxiety. The scale is a valid screener for GAD.

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=50 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=423 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=50 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=49 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=419 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=50 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Change in Generalized Anxiety Disorder (GAD-7)
Baseline
14.67 units on a scale
Standard Deviation 5.12
12.06 units on a scale
Standard Deviation 5.04
13.27 units on a scale
Standard Deviation 5.39
14.76 units on a scale
Standard Deviation 4.63
12.22 units on a scale
Standard Deviation 5.26
13.33 units on a scale
Standard Deviation 5.08
Change in Generalized Anxiety Disorder (GAD-7)
Week 6
10.11 units on a scale
Standard Deviation 5.34
8.21 units on a scale
Standard Deviation 5.18
8.76 units on a scale
Standard Deviation 5.67
9.29 units on a scale
Standard Deviation 4.51
8.70 units on a scale
Standard Deviation 5.12
8.77 units on a scale
Standard Deviation 5.14
Change in Generalized Anxiety Disorder (GAD-7)
Week 12
8.23 units on a scale
Standard Deviation 5.70
7.03 units on a scale
Standard Deviation 5.55
9.04 units on a scale
Standard Deviation 6.61
7.17 units on a scale
Standard Deviation 4.81
6.98 units on a scale
Standard Deviation 5.66
7.58 units on a scale
Standard Deviation 5.70

OTHER_PRE_SPECIFIED outcome

Timeframe: Week 1

Population: Participants providing data on all items of the Treatment Rationale Scale at week 1.

Expectations about treatment can influence outcomes. To assess participant expectations, we will administer the Treatment Rationale Scale (TRS), a 4-item scale administered before the 2nd and last session. The scale assesses patient expectations about the success of treatment. Items are rated on a scale of 0 (not at all) to 10 (very). Total scores range from 0 to 40, with higher scores indicating better outcomes. 1) How logical does your Talkspace treatment seem to you? 2) How confident are you that the treatment will be successful in eliminating your depression? 3) How confident would you be in recommending the treatment to a friend with depression? 4) If you were extremely depressed, would you be willing to undergo such treatment?

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=41 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=348 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=37 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=41 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=383 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=43 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Expectations About Treatment: Treatment Rationale Scale (TRS)
25.71 units on a scale
Standard Deviation 8.10
26.98 units on a scale
Standard Deviation 8.06
25.65 units on a scale
Standard Deviation 7.88
26.07 units on a scale
Standard Deviation 7.75
24.34 units on a scale
Standard Deviation 9.38
24.74 units on a scale
Standard Deviation 7.37

OTHER_PRE_SPECIFIED outcome

Timeframe: 10 weeks after treatment starts

Population: Participants randomized to a Level 2 condition contributing data at week 10.

The Experience of Care and Health Outcomes Survey (ECHO) items assess whether consumers received timely treatment, enough information to support self-management, and were involved in treatment as much as they wanted. ECHO is a reliable instrument with alpha = .85. For quality of care, participants rated an adapted version of item 28 of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) ECHO survey: "In the past 4 weeks, using any number from 0 to 10, where 0 is the worst mental health care possible and 10 is the best mental health care possible, what number would you use to rate the mental health care you received from Talkspace?" Ratings range from 0 to 10. Higher scores indicate better quality of care received.

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=118 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=80 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=105 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=7 Participants
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=7 Participants
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=8 Participants
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=98 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
n=10 Participants
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=8 Participants
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=92 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=98 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
n=9 Participants
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
n=7 Participants
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
n=11 Participants
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Experience of Care and Health Outcomes Survey (ECHO)
6.11 units on a scale
Standard Deviation 2.62
8.09 units on a scale
Standard Deviation 1.84
6.24 units on a scale
Standard Deviation 2.47
6.57 units on a scale
Standard Deviation 1.72
8.29 units on a scale
Standard Deviation 2.36
7.25 units on a scale
Standard Deviation 2.66
6.22 units on a scale
Standard Deviation 1.64
5.88 units on a scale
Standard Deviation 2.57
5.90 units on a scale
Standard Deviation 3.18
6.63 units on a scale
Standard Deviation 2.20
6.11 units on a scale
Standard Deviation 2.15
4.67 units on a scale
Standard Deviation 2.96
7.53 units on a scale
Standard Deviation 1.97
6.42 units on a scale
Standard Deviation 2.27
8.44 units on a scale
Standard Deviation 1.59
8.43 units on a scale
Standard Deviation 1.13
5.64 units on a scale
Standard Deviation 2.38
6.33 units on a scale
Standard Deviation 2.65

OTHER_PRE_SPECIFIED outcome

Timeframe: 10 weeks after treatment starts

Population: Participants randomized to a Level 2 condition contributing data at week 10.

Participants rated therapeutic alliance using the Working Alliance Inventory-Short Revised (WAI-SR), a 12-item measure of therapeutic alliance (relationship between the consumer and therapist or coach) evaluating three domains: goals, tasks, and bond. Items are rated on a scale from 1 to 5. Total scores range from 12-60, with higher scores indicating a more effective therapeutic relationship. It is a reliable measure of alliance, with alpha = .92.

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=113 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=73 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=98 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=7 Participants
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=7 Participants
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=8 Participants
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=92 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
n=10 Participants
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=8 Participants
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=90 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=90 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
n=9 Participants
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
n=7 Participants
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
n=11 Participants
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=9 Participants
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Working Alliance Inventory-Short Revised (WAI-SR)
37.99 units on a scale
Standard Deviation 14.38
49.45 units on a scale
Standard Deviation 9.73
41.78 units on a scale
Standard Deviation 12.55
37.86 units on a scale
Standard Deviation 10.22
48.57 units on a scale
Standard Deviation 12.65
43.00 units on a scale
Standard Deviation 13.83
35.56 units on a scale
Standard Deviation 8.38
38.28 units on a scale
Standard Deviation 14.05
40.10 units on a scale
Standard Deviation 17.97
39.69 units on a scale
Standard Deviation 12.16
34.11 units on a scale
Standard Deviation 13.86
35.22 units on a scale
Standard Deviation 12.42
47.70 units on a scale
Standard Deviation 10.65
41.98 units on a scale
Standard Deviation 10.92
50.56 units on a scale
Standard Deviation 4.53
49.29 units on a scale
Standard Deviation 9.09
32.27 units on a scale
Standard Deviation 9.90
35.78 units on a scale
Standard Deviation 15.43

OTHER_PRE_SPECIFIED outcome

Timeframe: 6 weeks after treatment starts

Population: Includes participants assessed for Level 2 randomization.

To determine whether patients move to Level 2 treatment (starting at week 6), we will used clinician administered Patient Health Questionnaire-9 (PHQ-9) between weeks 3 to 5 of treatment. Response to treatment was defined as a PHQ-9 score less than 50% of the participant's baseline PHQ-9 score. Response to treatment was also evaluated via therapist feedback. Participants who responded to their Level 1 treatment assignment continued in that condition from weeks 6 to 12. Participants who did not respond to treatment were switched to either MBP with weekly VCP or to MBP with monthly VCP.

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=37 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=336 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=37 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=37 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=363 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=46 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Tailoring Variable - Response to Treatment
Responded to treatment
11 Participants
93 Participants
12 Participants
15 Participants
105 Participants
17 Participants
Tailoring Variable - Response to Treatment
Did not respond to treatment
26 Participants
243 Participants
25 Participants
22 Participants
258 Participants
29 Participants

OTHER_PRE_SPECIFIED outcome

Timeframe: 12 weeks after treatment starts

Population: Includes participants who sent any number of messages or attended any number of video sessions.

Phase 1: Number of distinct days of messaging plus number of live video sessions attended Phase 2: Number of sessions attended, defined as the number of sessions during which the client sent any messages or attended any video sessions, regardless of Level 1 condition (e.g., includes sessions during which participants in VCP only sent messages).

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=51 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=358 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=50 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=51 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=377 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=50 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Treatment Use Variables: Number of Sessions Attended
70.33 sessions
Standard Deviation 17.26
16.10 sessions
Standard Deviation 11.71
21.32 sessions
Standard Deviation 80.27
20.63 sessions
Standard Deviation 13.00
20.02 sessions
Standard Deviation 16.30
22.54 sessions
Standard Deviation 173.56

OTHER_PRE_SPECIFIED outcome

Timeframe: 12 weeks after treatment starts

Population: Includes participants who sent any number of messages; excludes participants who sent no messages.

Number of messages sent, regardless of condition (e.g., also includes number of messages sent by clients in VCP only).

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
n=51 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=355 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=50 Participants
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
n=51 Participants
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=377 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
n=50 Participants
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Treatment Use Variables: Number of Messages Sent
70.33 number of messages
Standard Deviation 76.93
26.19 number of messages
Standard Deviation 28.64
52.58 number of messages
Standard Deviation 80.27
38.80 number of messages
Standard Deviation 38.45
46.42 number of messages
Standard Deviation 55.63
109.04 number of messages
Standard Deviation 173.56

OTHER_PRE_SPECIFIED outcome

Timeframe: 12 weeks after treatment starts

Population: Phase 2 participants who received a message from a psychotherapist or attended a video session.

Time between patient and psychotherapist contact, defined as the number of days from client's Level 1 randomization date to the date of first psychotherapist message or video call. These data were available only for Phase 2.

Outcome measures

Outcome measures
Measure
Phase 2: MBP (Level 1) to Ultimate Plan (MBP with weekly VCP; Level 2)
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Ultimate Plan (UP) intervention consists of MBP with weekly VCP (Level 2). Like the Premium Plan, participants in the Ultimate Plan will have access to both unlimited MBP, but will be able to schedule weekly, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Video-Chat Psychotherapy (VCP; Level 1)
n=425 Participants
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants who do not respond to treatment by week 5 will be randomized to VCP+UP or VCP+PP (Level 2).
Phase 2: VCP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
Phase 2: This arm includes participants in VCP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Premium Plan (MBP with monthly VCP; Level 2)
Phase 2: This arm includes participants in MBP (Level 1) who did not respond to treatment by week 5. The Premium Plan (PP) intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited texting with their therapist and once a month, 30-45 minute video chat with the same therapist. This Level 2 intervention will serve as one of two augmentation "switch arms" for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1)
n=420 Participants
Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1)
Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate. Message-Based Psychotherapy (MBP) allows patients to chat with an assigned licensed therapist as frequently as they wish. After consumers complete an intake and select a therapist, the consumer can begin chatting with their therapist right away, and as often as they wish. Therapists respond to text within 15 minutes to an hour during office hours, and within 14 hours outside of office hours. Thus, MBP is not fully synchronous. This enables therapists to deliver care to a larger number of patients than is possible under synchronous methods by disentangling the therapist's time from the patient's time to respond. It also has the potential to improve quality as it gives the therapist time to think through the most effective response and intervention. MBP will be based on CBT, PST or IPT intervention strategies.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Treatment Use Variables: Time Between Patient and Psychotherapist Contact
0.93 days
Standard Deviation 1.65
0.95 days
Standard Deviation 3.16

Adverse Events

Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 2: VCP (Level 1) to Preimum Plan (MBP With Monthly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 2: VCP (Level 1) to Ultimate Plan (MBP With Weekly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)

Serious events: 1 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 2: Message-Based Psychotherapy (MBP; Level 1 and Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 2: Video-Chat Psychotherapy (VCP; Level 1 and Level 2)

Serious events: 1 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 2: MBP (Level 1) to Preimum Plan (MBP With Monthly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Phase 2: MBP (Level 1) to Ultimate Plan (MBP With Weekly VCP; Level 2)

Serious events: 0 serious events
Other events: 0 other events
Deaths: 0 deaths

Serious adverse events

Serious adverse events
Measure
Phase 1: HMI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=13 participants at risk
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: VCP (Level 1) to Preimum Plan (MBP With Monthly VCP; Level 2)
n=126 participants at risk
Phase 2: This arm includes participants in VCP (Level 1) who do not respond to treatment by week 5. The Premium Plan intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: VCP (Level 1) to Ultimate Plan (MBP With Weekly VCP; Level 2)
n=117 participants at risk
Phase 2: This arm includes participants in VCP (Level 1) who do not respond to treatment by week 5. The Ultimate Plan intervention consists of MBP with weekly VCP (Level 2). The Ultimate Plan allows patients unlimited MBP and weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: High Monetary Incentive (HMI) + VCP (Level 1 and Level 2)
n=55 participants at risk
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: High Monetary Incentive (HMI) + MBP (Level 1 and Level 2)
n=54 participants at risk
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the High Monetary Incentive (HMI) arm received a total of $125 for completing 12 weeks of assessments.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + VCP (Level 1 and Level 2)
n=52 participants at risk
Phase 1 participants who respond to VCP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: Low Monetary and Alternative Incentive (LMAI) + MBP (Level 1 and Level 2)
n=54 participants at risk
Phase 1 participants who respond to MBP (Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2). Participants in the Low Monetary and Alternative Incentive (LMAI) arm received a total of $75 for completing 12 weeks of assessments, messages of encouragement for completing daily assessments, and weekly texts showing participants their clinical improvement and assessment completion rate.
Phase 1: HMI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=10 participants at risk
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=12 participants at risk
Phase 1: This arm includes participants in HMI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: HMI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=13 participants at risk
Phase 1: This arm includes participants in HMI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=12 participants at risk
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + VCP (Level 1) to Switch Arm (MBP with monthly VCP; Level 2)
n=13 participants at risk
Phase 1: This arm includes participants in LMAI + VCP (Level 1) who do not respond to treatment by week 5. The Switch Arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Augmentation Arm (MBP with weekly VCP; Level 2)
n=13 participants at risk
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Augmentation Arm consists of MBP with weekly VCP (Level 2). Participants will have access to unlimited MBP and will be able to schedule weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 1: LMAI + MBP (Level 1) to Minimal Augmentation (MBP with monthly VCP; Level 2)
n=16 participants at risk
Phase 1: This arm includes participants in LMAI + MBP (Level 1) who do not respond to treatment by week 5. The Minimal Augmentation arm consists of MBP with monthly VCP (Level 2). Patients have access to unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: Message-Based Psychotherapy (MBP; Level 1 and Level 2)
n=485 participants at risk
Phase 2 participants who respond to Message-Based Psychotherapy (MBP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (MBP; Level 2).
Phase 2: Video-Chat Psychotherapy (VCP; Level 1 and Level 2)
n=484 participants at risk
Phase 2 participants who respond to Video-Chat Psychotherapy (VCP; Level 1) by 5 weeks of care will continue in this condition from weeks 6 to 12 (VCP; Level 2). VCP consists of weekly psychotherapy appointments that last between 30-45 minutes.
Phase 2: MBP (Level 1) to Preimum Plan (MBP With Monthly VCP; Level 2)
n=114 participants at risk
Phase 2: This arm includes participants in MBP (Level 1) who do not respond to treatment by week 5. The Premium Plan intervention consists of MBP with monthly VCP (Level 2). The Premium Plan allows patients unlimited MBP and once a month, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Phase 2: MBP (Level 1) to Ultimate Plan (MBP With Weekly VCP; Level 2)
n=144 participants at risk
Phase 2: This arm includes participants in MBP (Level 1) who do not respond to treatment by week 5. The Ultimate Plan intervention consists of MBP with weekly VCP (Level 2). The Ultimate Plan allows patients unlimited MBP and weekly, 30-45 minute video chat with the same therapist. This intervention will serve as one of two Level 2 conditions for participants who do not respond to MBP or VCP alone by week 5.
Psychiatric disorders
Hospitalization
0.00%
0/13 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/126 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/117 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/55 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
1.9%
1/54 • Number of events 1 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/52 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/54 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/10 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/12 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/13 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/12 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/13 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/13 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/16 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/485 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.21%
1/484 • Number of events 1 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/114 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.
0.00%
0/144 • Phase 1: Adverse event data were collected through study completion, an average of 5 months. Phase 2: Adverse event data were collected through study completion, an average of 2 years.

Other adverse events

Adverse event data not reported

Additional Information

Aarthi Padmanabhan

Talkspace

Phone: 240-273-6191

Results disclosure agreements

  • Principal investigator is a sponsor employee
  • Publication restrictions are in place