Differentiated Access to Out-of-hours Primary Care Through Emergency Access
NCT02572115 · Status: COMPLETED · Phase: NA · Type: INTERVENTIONAL · Enrollment: 7385
Last updated 2017-12-22
Summary
The purpose of this randomized controlled trial is to test the use of an emergency button that allows patients to jump the telephone waiting line at the out-of-hours primary care in two regions in Denmark if they perceive their illness as acute and severe.
Conditions
- After-hours Care
Interventions
- BEHAVIORAL
-
Akutknappen - used
A caller chooses to bypass the telephone waiting line by pressing the emergency access button
- BEHAVIORAL
-
Akutknappen - not used
A caller chooses NOT to bypass the telephone waiting line.
Sponsors & Collaborators
-
Research Unit for General Practice, Aarhus University
collaborator OTHER -
Emergency Medical Services, Capital Region, Denmark
collaborator OTHER_GOV -
TrygFonden, Denmark
collaborator INDUSTRY -
University of Aarhus
lead OTHER
Principal Investigators
-
Bo Christensen, MD, PhD · Section for General Practice, University of Aarhus
-
Morten B Christensen, MD, PhD · Research Unit for General Practice, University of Aarhus
-
Linda Huibers, MD, PhD · Research Unit for General Practice, University of Aarhus
-
Freddy Lippert, MD · Prehospital Unit, Capital Region of Denmark
Study Design
- Allocation
- RANDOMIZED
- Purpose
- HEALTH_SERVICES_RESEARCH
- Masking
- SINGLE
- Model
- PARALLEL
Eligibility
- Sex
- ALL
- Healthy Volunteers
- Yes
Timeline & Regulatory
- Start
- 2017-09-04
- Primary Completion
- 2017-12-01
- Completion
- 2017-12-01
Countries
- Denmark
Study Locations
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